Questions, answered.

AirLifter+ is an external nasal support system designed to gently support the sides of the nose and create a more open feeling of nasal airflow.

Its lightweight design makes it suitable for everyday activities, rest, sleep, and training.

The main AirLifter+ component is reusable when properly cared for.

Adhesive tabs are consumable and should be replaced as needed according to the product instructions.

Follow the fitting and application instructions included with your AirLifter+.

You can also watch our AirLifter+ video experience for additional demonstrations.

AirLifter+ is designed for use during everyday activities, including rest and sleep.

Follow the supplied fitting instructions and discontinue use if you experience irritation or discomfort.

AirLifter+ may be used during movement and training when properly fitted.

Make sure the adhesive is securely positioned before beginning your activity.

Our dedicated AirLifter+ Guide includes short videos showing the product experience and helpful demonstrations.

Yes. MedleyHype ships to many international destinations. Shipping availability and delivery options are displayed during checkout based on your location.

Orders are shipped from the fulfillment location assigned to your order.

The shipping origin may vary depending on product availability, destination, and fulfillment method.

We process orders as quickly as possible. If you need to change or cancel an order, please contact us within 12 hours of placing it.

We will do our best to accommodate your request. Once an order has entered processing or fulfillment, changes or cancellations may no longer be possible.

We accept major payment methods available through our secure Shopify checkout.

Available payment options will be displayed during checkout and may vary depending on your location and device.

Orders are typically processed within 1–3 business days, Monday through Friday.

Processing may take slightly longer during holidays, promotional periods, or periods of unusually high order volume.

Delivery times depend on your destination and the shipping method available for your order.

Available shipping options and estimated delivery times will be displayed during checkout before you complete your purchase.

If your order has not arrived within the expected delivery window, contact us at info@medleyhype.com and include your order number.

We will review the available tracking information and determine the appropriate next step, including a replacement or refund when applicable.

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.

Where applicable, certain taxes or duties may be collected during checkout. In other cases, charges may be assessed by local customs authorities or the carrier.

Customers are responsible for applicable import charges that are not collected during checkout.

To request a return, contact us at info@medleyhype.com with your order number and the reason for your return.

Our team will review your request and provide instructions for sending your item back.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at info@medleyhype.com .

Include your order number, photos of the item and packaging, and a brief description of the issue so our team can assist you quickly.

Once your approved return has been received and inspected, your refund will be issued to the original payment method.

After the refund is processed, please allow approximately 7–10 business days for the credit to appear, depending on your bank or payment provider.

You can reach our customer support team at info@medleyhype.com .

Whether you have a question about your order, need product information, or simply need assistance, we're happy to help.